Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

allowing Vanguard website to "Remember this computer" to avoid continual two factor authentication

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

Apparently Firefox doesn't allow the Vanguard website to "Remember this computer" to avoid having to do two factor authentication every time I log on. The Vanguard rep says this is a pattern with Firefox, as opposed to other browsers. Note: I only have "Enhanced Tracking Protection" selected in Firefox.

Apparently Firefox doesn't allow the Vanguard website to "Remember this computer" to avoid having to do two factor authentication every time I log on. The Vanguard rep says this is a pattern with Firefox, as opposed to other browsers. Note: I only have "Enhanced Tracking Protection" selected in Firefox.

Chosen solution

Your ‘logged-in’ status is stored in special cookies. If the cookie is removed, you are logged out.


You may be in Private Browsing mode or told Firefox not to remember.

Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings.

Turn off Always Use Private Browsing Mode Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.


Macs: Make sure you install Firefox properly and that you do not run Firefox from within the DMG (Disk Images) file. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Read this answer in context 👍 1

All Replies (3)

more options

Chosen Solution

Your ‘logged-in’ status is stored in special cookies. If the cookie is removed, you are logged out.


You may be in Private Browsing mode or told Firefox not to remember.

Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings.

Turn off Always Use Private Browsing Mode Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.


Macs: Make sure you install Firefox properly and that you do not run Firefox from within the DMG (Disk Images) file. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

more options

Thanks, solved problem!

more options

Glad to help. Safe Surfing.