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Dropdown menus won't stay open in Firefox (macOS)

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by FredMcD

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Hi

I'm using Firefox 94.0.1 (64-bit) on macOS Big Sur.

I have noticed that when I click on website dropdown menus (a good example here: https://www.globalsqa.com/demo-site/select-dropdown-menu/), the menu often immediately closes, before I am able to select an option in the menu. I initially thought my mouse was the issue, but it happens even if I use a different mouse.

It happens perhaps 25% of all times I click on a dropdown menu like the one on the site mentioned above. The issue only seems to happen on Mac, it works fine on the Windows version.

I have tried in other browsers on the same Mac, where I do not have this issue.

Have tried Firefox safe mode, using another mouse, and reinstalling Firefox, but not luck in resolving the issue.

EDIT:

I did some more testing -- looks like the issue only happens when using Logitech mice. I tried 3 different ones, all have the same issue.

The moment I tried another brand mouse, the issue goes away.

I guess the Firefox app on Mac may think I am double-clicking instead of doing a single click when using the Logitech mice.

Is there any way in changing clicking behavior / recognition of clicks in Firefox? The issue does not occur in other apps on the same Mac.

Hi I'm using Firefox 94.0.1 (64-bit) on macOS Big Sur. I have noticed that when I click on website dropdown menus (a good example here: https://www.globalsqa.com/demo-site/select-dropdown-menu/), the menu often immediately closes, before I am able to select an option in the menu. I initially thought my mouse was the issue, but it happens even if I use a different mouse. It happens perhaps 25% of all times I click on a dropdown menu like the one on the site mentioned above. The issue only seems to happen on Mac, it works fine on the Windows version. I have tried in other browsers on the same Mac, where I do not have this issue. Have tried Firefox safe mode, using another mouse, and reinstalling Firefox, but not luck in resolving the issue. '''EDIT:''' I did some more testing -- looks like the issue only happens when using Logitech mice. I tried 3 different ones, all have the same issue. The moment I tried another brand mouse, the issue goes away. I guess the Firefox app on Mac may think I am double-clicking instead of doing a single click when using the Logitech mice. Is there any way in changing clicking behavior / recognition of clicks in Firefox? The issue does not occur in other apps on the same Mac.

Modified by user4188872

All Replies (1)

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Is this with all websites/pages, some, a few?


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


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