This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

does not show any restore previous session options

  • 3 replies
  • 1 has this problem
  • 753 views
  • Last reply by annabelthai

annabelthai
annabelthai
more options

I have followed all the instructions so that when I start Firefox it opens all previous tabs but it doesn´t! It doesn´t even show a Restore option in settings or history no matter how I try to find it... it is very annoying! I am using a Mac book air .... why does it not work the same as it downs in Windows OS ?

I have followed all the instructions so that when I start Firefox it opens all previous tabs but it doesn´t! It doesn´t even show a Restore option in settings or history no matter how I try to find it... it is very annoying! I am using a Mac book air .... why does it not work the same as it downs in Windows OS ?

Chosen solution

On Mac closing Firefox can be more complicated because you can close all open windows, but keep Firefox running with the menu bar visible or minimized in the Doc.

Make sure to use "Quit Firefox" with all windows still open, especially if you want to use "Restore Previous Session". Otherwise check "History -> Restore Previous Session" and "History -> Recently Closed Tabs/Windows".

Read this answer in context 👍 1

All Replies (3)

FredMcD
FredMcD
more options

You may have corrupt sessionstore [v56] sessionstore.jsonlz4 file(s). Delete all sessionstore* files and the sessionstore-backups folder.

Don't delete the files if you need to rescue any data from them, just move them out of the profile folder to some location where Firefox doesn't look for them. You can try to read out their contents using this tool: https://www.jeffersonscher.com/res/scrounger.html


Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder

Linux: Under the page logo on the left side, you will see Application Basics. Under this find Profile Directory. To its right press the button Open Directory.

Locate the above file. Then rename or delete it. Restart Firefox.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

On Mac closing Firefox can be more complicated because you can close all open windows, but keep Firefox running with the menu bar visible or minimized in the Doc.

Make sure to use "Quit Firefox" with all windows still open, especially if you want to use "Restore Previous Session". Otherwise check "History -> Restore Previous Session" and "History -> Recently Closed Tabs/Windows".

annabelthai
annabelthai Question owner
more options

Thank you so much ! So simple but I would have never figured it out ... Quit Firefox solved the problem...