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Thunderbird 91.3.1 won't save passwords to keychain (Mac OS 12.0)

  • 1 reply
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  • Last reply by josh46

josh46
josh46
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I'm aware this has been asked before, but I've tried the other solutions and can't get them to work (reference: https://support.mozilla.org/en-US/questions/1347801 )

I migrated from an older version of TBird, successfully. The behavior is the new version asks for each email account password. If I enter the password *without checking "save to keychain"*, the mail loads as expected for the remainder of the time I have TBird open. However, if I "save to keychain", TBird won't connect to the server at all and will just keep asking for the password.

I've deleted cert.8 cert.9 key.3 key.4 and signons.sqlite, no avail. There are no saved passwords listed in Thunderbird settings after I attempt to save them.

I'm aware this has been asked before, but I've tried the other solutions and can't get them to work (reference: https://support.mozilla.org/en-US/questions/1347801 ) I migrated from an older version of TBird, successfully. The behavior is the new version asks for each email account password. If I enter the password *without checking "save to keychain"*, the mail loads as expected for the remainder of the time I have TBird open. However, if I "save to keychain", TBird won't connect to the server at all and will just keep asking for the password. I've deleted cert.8 cert.9 key.3 key.4 and signons.sqlite, no avail. There are no saved passwords listed in Thunderbird settings after I attempt to save them.

Chosen solution

To anyone experiencing this, I've figured it out. The problem is you can't just replace the profile folder by renaming your old profile folder. You have to copy the contents of the old profile folder into the new one and let it replace anything with the same name, preserving whatever other files are in the new one that weren't in the old.

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josh46
josh46 Question owner
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Chosen Solution

To anyone experiencing this, I've figured it out. The problem is you can't just replace the profile folder by renaming your old profile folder. You have to copy the contents of the old profile folder into the new one and let it replace anything with the same name, preserving whatever other files are in the new one that weren't in the old.