This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Hacked and can't reset settings

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

frankgt21
frankgt21
more options

I replied to what I thought was a hacked email. From that they got my contacts and I think hacked 4 or more of them. Now in Firefox my when I send email the auto return address is my hacked account which is not my normal return setting and I checked. It is not changed in settings and next to it is a reply to hacker's address. What do I need to do? Thx Frank Thibault

I replied to what I thought was a hacked email. From that they got my contacts and I think hacked 4 or more of them. Now in Firefox my when I send email the auto return address is my hacked account which is not my normal return setting and I checked. It is not changed in settings and next to it is a reply to hacker's address. What do I need to do? Thx Frank Thibault

All Replies (1)

FredMcD
FredMcD
more options

I suggest you close all hacked accounts and after create new ones.

As a precaution, change all passwords on Everything. Also confirm your personal data on those sites is correct.