This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox updated and now pages don't load

  • 1 reply
  • 1 has this problem
  • 15 views
  • Last reply by FredMcD

more options

Firefox updated and now pages don't load at all or take forever and then don't work properly. I've never had an issue until the update. I want to go back to the older version that actually worked. How do I go back to the last version?

Firefox updated and now pages don't load at all or take forever and then don't work properly. I've never had an issue until the update. I want to go back to the older version that actually worked. How do I go back to the last version?

All Replies (1)

more options

First, let's try; Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.