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My Add-On list has VANISHED

  • 1 reply
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  • Last reply by FredMcD

The Gray Cat
The Gray Cat
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I can look at the add-on manager [Control-Shift-A] and SEE all of my add-ons, BUT the list of addon-okons is gone, and NONE of the web pages I go to show any of the add-on "buttons" [such as "Download"]

HOW do I get these back?

The Gray Cat tmc@att.net

I can look at the add-on manager [Control-Shift-A] and SEE all of my add-ons, BUT the list of addon-okons is gone, and NONE of the web pages I go to show any of the add-on "buttons" [such as "Download"] HOW do I get these back? The Gray Cat tmc@att.net

All Replies (1)

FredMcD
FredMcD
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It’s possible that there is a problem with the file(s) that store the extensions registry.

Type about:support in the address bar and press enter.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder

Linux: Under the page logo on the left side, you will see Application Basics. Under this find Profile Directory. To its right press the button Open Directory.

Delete all extensions* files and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

After, restart Firefox.

See "Corrupt extension files"

+++++++++++++++++++++++++++ You may have to approve the updating once again.