This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ad blocker

  • 4 replies
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

more options

Ad blocker and Ad blocker ultimate pop-ups are constantly showing up even though I already own, or have both of them installed. Please show me how to stop this from happening.

Ad blocker and Ad blocker ultimate pop-ups are constantly showing up even though I already own, or have both of them installed. Please show me how to stop this from happening.

All Replies (4)

more options

Hello MVW I am sorry this is happening to you I have this link I found that will help you stop ad blockers https://support.mozilla.org/en-US/questions/1198516 I hope this helps


Wes

more options

What do the pop-ups say? Have you contacted their support?

more options

Thank you for sharing your Add-ons list. It shows you have this one:

https://addons.mozilla.org/firefox/addon/total-adblock/

I notice on the listing, it says that it has some paid features, so maybe it is nagging you to pay for it? The reviews do mention this behavior.

If you prefer a completely free ad blocker, you could remove that one and check out the following:

https://addons.mozilla.org/firefox/addon/ublock-origin/

more options

You may also want to remove AdBlocker Ultimate and only use uBlock Origin to see if that works for you.