This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

FireFox 96.0.3 - HTML download link forced to open as text file

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

beaslmi
beaslmi
more options

Issue Description: My support ticket holder is running FireFox 96.0.3 and has to process records from the state, these records are available through links similar to this (not publicly accessible):

https://powerschool.tulsaschools.org/admin/reportqueue/prreport.html?jobQueueCurrentId=<id>&repName=<filename>&repType=html

When the dialog box offers to open / save the file the open option lists the file as a text file (ignoring the type tag above) and offers to open the file in the system's default text editor.

Choosing the save option downloads the file and saves it as a .html file... loading the downloaded file has the expected result of displaying the Web page as intended.

Other browsers (Chrome, Edge) load both files as HTML as expected. Steps taken: Cache and Cookies have been cleared, FireFox has been refreshed, and I closed and re-opened FireFox.

How can I recover the ability to display this HTML file as a webpage through the open option and not as source (text)? Resources: File saved in the temp folder & opening as source: FireFoxReport-Open.png Expected result (and result in other browsers: FireFoxReportOpen-Expected.png - Being edited for privacy

'''Issue Description: ''' My support ticket holder is running FireFox 96.0.3 and has to process records from the state, these records are available through links similar to this (not publicly accessible): https://powerschool.tulsaschools.org/admin/reportqueue/prreport.html?jobQueueCurrentId=<id>&repName=<filename>&repType='''html''' When the dialog box offers to open / save the file the open option lists the file as a text file (ignoring the type tag above) and offers to open the file in the system's default text editor. Choosing the save option downloads the file and saves it as a .html file... loading the downloaded file has the expected result of displaying the Web page as intended. Other browsers (Chrome, Edge) load both files as HTML as expected. '''Steps taken:''' Cache and Cookies have been cleared, FireFox has been refreshed, and I closed and re-opened FireFox. How can I recover the ability to display this HTML file as a webpage through the open option and not as source (text)? '''Resources:''' File saved in the temp folder & opening as source: FireFoxReport-Open.png Expected result (and result in other browsers: FireFoxReportOpen-Expected.png - Being edited for privacy
Attached screenshots

Modified by beaslmi

All Replies (2)

beaslmi
beaslmi Question owner
more options
  • Snip* (found the edit link)

Modified by beaslmi

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This might be about of how the server sends this file to Firefox. You can check the HTTP response headers in the Network Monitor.

You can try to set browser.download.sanitize_non_media_extensions = false on the about:config page to see if that makes Firefox show the correct file extension when you save the file.

You can open the about:config page via the location/address bar. You can click the button to "Accept the Risk and Continue".