This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Flashing top part of firefox.

more options

Hello, Since yesterday I found some problems with my firefox. In random moments top part of application (only menu, bookmarks, not actual website) is flashing. Sometimes as black square sometimes as white and black. It doesn't matter what sites are displayed/opened or which addons/skins are working. Nothing was changed between working OK and starting to do disco on my screen.

Steps I have done when trying to fix it: - Refresh app - Reinstall app (with clearing leftovers) - Removing all addons and using default skin - All drives on PC are up to date (and was before problem started) - Starting app in "help mode" (less flashing but still).

FF ver: 96.0.3 (64x) Windows 10 home with latest updates + Avast

Graphic card is OK, this problem only exist with FF. Using other browser solve problems but well... It is not FF.

Gif below (its that black single flash which is less problematic, but white one really is...)

Gif here

Hello, Since yesterday I found some problems with my firefox. In random moments top part of application (only menu, bookmarks, not actual website) is flashing. Sometimes as black square sometimes as white and black. It doesn't matter what sites are displayed/opened or which addons/skins are working. Nothing was changed between working OK and starting to do disco on my screen. Steps I have done when trying to fix it: - Refresh app - Reinstall app (with clearing leftovers) - Removing all addons and using default skin - All drives on PC are up to date (and was before problem started) - Starting app in "help mode" (less flashing but still). FF ver: 96.0.3 (64x) Windows 10 home with latest updates + Avast Graphic card is OK, this problem only exist with FF. Using other browser solve problems but well... It is not FF. Gif below (its that black single flash which is less problematic, but white one really is...) [https://thumbs.gfycat.com/CourageousCalculatingBlesbok-mobile.mp4 Gif here]

Modified by user75357746797321377277895410054277545639

Chosen solution

You can try to disable hardware acceleration in Firefox.

Close and restart Firefox after modifying the setting to make changes effective.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

Read this answer in context 👍 1

All Replies (3)

more options

Use these links to create a new profile. Use this new profile as is. Is the problem still there?

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address box.

more options

Chosen Solution

You can try to disable hardware acceleration in Firefox.

Close and restart Firefox after modifying the setting to make changes effective.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

more options

Hi, thanks for all response but before I try anything it stopped and works OK and stable o_O There was no single change in setup but well... It's working and I can't check if any advise will help with it. Thanks for your help, if it happens again I will try it :)

//Edit: Today this problem happens again but when I disabled hardware acceleration it stopped. So probably this is a solution.

Modified by user75357746797321377277895410054277545639