This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

I am getting an error" VCRUNTIME140_i.dll error when I try to open Firefox

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by just4clean

Tony
Tony
more options

I Am getting a error that says"The code execution cannot proceed because VCRUNTIMEVCRUNTIME140_1.dll was not found.

I Am getting a error that says"The code execution cannot proceed because VCRUNTIMEVCRUNTIME140_1.dll was not found.

All Replies (2)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

It looks like a winOS error, not iOS (this is iOS section)

  1. Enter this link: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
  2. From the section Visual Studio 2015, 2017 and 2019 download the following executable file: vc_redist.x64.exe
  3. Install this file
  4. Restart the computer and run Firefox
James
James
  • Top 25 Contributor
  • Moderator
more options

/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as this is a question about desktop Firefox on Windows.