This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Apply filter "Periodically, every 10 minutes" doesn't work

  • 3 replies
  • 1 has this problem
  • 12 views
  • Last reply by david

more options

Hi! I have a few filters to tag messages and they work like a charm when my PC is awake. The problem comes when the PC is sleeping and I'm using a mail client on another device - if an email is read or sent (for example form my Mac mail or Android mail app), when I wake up my PC Thunderbird never applies the filters. The filters are set to run "Periodically, every 10 minutes" along with all the other options (i.e. all the checkboxes in "Apply filter when" are checked). If I run them manually after that, they tag the messages correctly. Is it a bug or I do something wrong? I just want every message to be tagged depending on some rules.

Hi! I have a few filters to tag messages and they work like a charm when my PC is awake. The problem comes when the PC is sleeping and I'm using a mail client on another device - if an email is read or sent (for example form my Mac mail or Android mail app), when I wake up my PC Thunderbird never applies the filters. The filters are set to run "Periodically, every 10 minutes" along with all the other options (i.e. all the checkboxes in "Apply filter when" are checked). If I run them manually after that, they tag the messages correctly. Is it a bug or I do something wrong? I just want every message to be tagged depending on some rules.

All Replies (3)

more options

For TB to run filters in a timely fashion, it must be 'awake' - if it's sleeping and wakes up after messages come through, the timing is out of sync, so the filter fails.

more options

Thanks, david! So... is there any way to automatically tag messages that come when the PC is shut down/sleeping once it's back online?

more options

I am not aware of such that runs within TB. After all, the PC is asleep. Some ISPs have filtering capabilities and that might be your best option. However, what you're doing now is working.