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reCAPTCHA screens wont display and therefor cant be answered to proceed within website

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  • 1 has this problem
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  • Last reply by cor-el

Mr.RTB
Mr.RTB
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Sites that require reCAPTCHA to be used will not work in your FIREFOX application. Several applications, or utilities or financial institutions that require CAPTCHA response and security verification to continue will not work with your application. They work fine with MICROSOFT EDGE.

Sites that require reCAPTCHA to be used will not work in your FIREFOX application. Several applications, or utilities or financial institutions that require CAPTCHA response and security verification to continue will not work with your application. They work fine with MICROSOFT EDGE.

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cor-el
cor-el
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  • Top 10 Contributor
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If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window