This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird on Windows 11 not showing e-mails

  • 5 replies
  • 4 have this problem
  • 1 view
  • Last reply by Matt

more options

I just installed Thunderbird on Windows 11 home. Everything seems to work, added my e-mail accounts, it downloads e-mails, but nothing actually displays, no inbox, no folders. The calendar and task list seems to work, though I do not use them. I have tried turning off hardware acceleration, re-installing Thunderbird, and making sure I had the latest, but still the same.

I just installed Thunderbird on Windows 11 home. Everything seems to work, added my e-mail accounts, it downloads e-mails, but nothing actually displays, no inbox, no folders. The calendar and task list seems to work, though I do not use them. I have tried turning off hardware acceleration, re-installing Thunderbird, and making sure I had the latest, but still the same.

Chosen solution

I would strongly recommend against installing binaries of Thunderbird from any but official locations. No one involved with Thunderbird can guarantee they are not loaded with malware.

Thunderbird can be downloaded from here thunderbird.net. Old versions. Every one ever released for every operating system ever supported can be found here. http://ftp.mozilla.org/pub/thunderbird/releases/

You missing body sounds very like an issue I have seen but it involves language packs. Mostly the UK one, but other languages have been mentioned at times. I think the UK was the last affected. Recovery requires removal of the language pack and any added dictionaries (Just a precaution) and installing an appropriate version from the download site.

https://www.thunderbird.net/en-US/thunderbird/all/

Read this answer in context 👍 0

All Replies (5)

more options

pic of screen.

more options

Interesting, I found an old version (60.3.3) and installed, and this one works.

more options

I upgraded to a new version, and it went back to not displaying anything.

more options

I found a site and downloaded version 78.12.0 and that works.

more options

Chosen Solution

I would strongly recommend against installing binaries of Thunderbird from any but official locations. No one involved with Thunderbird can guarantee they are not loaded with malware.

Thunderbird can be downloaded from here thunderbird.net. Old versions. Every one ever released for every operating system ever supported can be found here. http://ftp.mozilla.org/pub/thunderbird/releases/

You missing body sounds very like an issue I have seen but it involves language packs. Mostly the UK one, but other languages have been mentioned at times. I think the UK was the last affected. Recovery requires removal of the language pack and any added dictionaries (Just a precaution) and installing an appropriate version from the download site.

https://www.thunderbird.net/en-US/thunderbird/all/