This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't drag and drop attachments in outlook webmail anymore

more options

Using Outlook Webmail on Firefox, I used to be able to drag attachments to my outgoing email to attach them. Now when I drag an attachment, I get a no symbol. This just started last week. I thought it might have been a new protocol with webmail, however I tested this on Chrome and dragging and dropping attachments to webmail still works there. Any idea why this started and how to fix it?

Using Outlook Webmail on Firefox, I used to be able to drag attachments to my outgoing email to attach them. Now when I drag an attachment, I get a no symbol. This just started last week. I thought it might have been a new protocol with webmail, however I tested this on Chrome and dragging and dropping attachments to webmail still works there. Any idea why this started and how to fix it?
Attached screenshots

All Replies (1)

more options

I have the same issue. Any fix?

Modified by rickyhelvey