This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Drag and Drop Files

javierog139
javierog139
more options

Hello,

I am using the last version of Firefox and the Outlook online. A few days ago I was able to drag and drop file to the emails in order to attach them, but now for God's know what reason just stopped working and now when I try doing it, appears a banned sign on the mouse. I already try with other web browsers and I don't have any issue, they work fine; I also try dragging and dropping files into the Gmail in Firefox and it works. The problem seems to be only with the Outlook and the Firefox. Thanks in advance to anyone who can help me.

Hello, I am using the last version of Firefox and the Outlook online. A few days ago I was able to drag and drop file to the emails in order to attach them, but now for God's know what reason just stopped working and now when I try doing it, appears a banned sign on the mouse. I already try with other web browsers and I don't have any issue, they work fine; I also try dragging and dropping files into the Gmail in Firefox and it works. The problem seems to be only with the Outlook and the Firefox. Thanks in advance to anyone who can help me.
Attached screenshots

All Replies (2)

GerardoPcp04
GerardoPcp04
  • Top 10 Contributor
more options

Hola, Tendrías que reportarlo en el foro de los desarrolladores (en Ingles): https://bugzilla.mozilla.org/enter_bug.cgi Busque pero no encontré algún bug reportado con este problema, pero no significa que no haya, de generar el reporte del bug en dicho foro los administradores verificaran si ya existe un reporte similar y indicaran el link donde podrás seguir la resolución del problema. Agradeceríamos agregar en esta consulta dicho link del bug para que sirva a otros usuarios. Saludos

GerardoPcp04
GerardoPcp04
  • Top 10 Contributor
more options

Bug en el foro de los desarrolladores: https://bugzilla.mozilla.org/show_bug.cgi?id=1763027