This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Credit Card Autofill

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by eh365

ad96321
ad96321
more options

The credit card autofill shows all the credit cards but when I click on any of them it does not autofill. Ive used this hundreds of times before and it worked fine. I never changed any settings and the autofill setting is on.

Please help!

Alex

The credit card autofill shows all the credit cards but when I click on any of them it does not autofill. Ive used this hundreds of times before and it worked fine. I never changed any settings and the autofill setting is on. Please help! Alex

Chosen solution

Hello ad96321,

Based on my research of previous similar threads, this seems to be a reoccurring issue.

You can try navigating to the "Privacy and Security" panel in your Firefox's Settings page, scrolling down to the "Forms and Autofill" section, clicking the "Saved Credit Cards" button, and clicking the "Edit" button for each of your credit cards.

From there, check if the credit card numbers are blank and then fill in the card numbers if they are blank.

Note: Do click the "Edit" button even if it appears that the last 4 digits of the credit card are being shown.

Kindly mark this answer as the solution(solved) if it managed to help you! If it didn't kindly report back so I can help!

Read this answer in context 👍 1

All Replies (3)

YongHan
YongHan
more options

Chosen Solution

Hello ad96321,

Based on my research of previous similar threads, this seems to be a reoccurring issue.

You can try navigating to the "Privacy and Security" panel in your Firefox's Settings page, scrolling down to the "Forms and Autofill" section, clicking the "Saved Credit Cards" button, and clicking the "Edit" button for each of your credit cards.

From there, check if the credit card numbers are blank and then fill in the card numbers if they are blank.

Note: Do click the "Edit" button even if it appears that the last 4 digits of the credit card are being shown.

Kindly mark this answer as the solution(solved) if it managed to help you! If it didn't kindly report back so I can help!

Modified by YongHan

ad96321
ad96321 Question owner
more options

This fixed the problem!! Thank you so much!! I just don't know how the cc numbers disappeared from the saved numbers.

eh365
eh365
more options

TBI [ brain injury ] makes pooters and 'language of them a problem for me. Info of OTHER OLDER cards are seen and am unable to Delete for Update of valid contemporary CC. Thus Need Help !