This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Saved User ID Name

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

Mary Ryckeley
Mary Ryckeley
more options

I use Firefox and have saved my User ID and Passwords for my ATT email (https://currently.att.yahoo.com/) and my ATT account (att.com). It was populating these fields before but now the User ID wont populate and I have to type the info in. The Password populates OK. What happened and what can I do to get it to work?

I use Firefox and have saved my User ID and Passwords for my ATT email (https://currently.att.yahoo.com/) and my ATT account (att.com). It was populating these fields before but now the User ID wont populate and I have to type the info in. The Password populates OK. What happened and what can I do to get it to work?

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

I'm guessing that it's a security feature on some sites. Even when logging into my Firefox account via Waterfox, it won't fill in my email even though it has the account saved. see screenshot Once I enter the correct email address it does fill in my password. Someone more familiar with Dev can verify my assumption.

FredMcD
FredMcD
more options

Some websites send a code to disable the auto-filling of login data. But I have found that form fillers are not affected by this.