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"Forms and Autofill" section is missing from the Settings page (the Privacy... page)

Scott Thomason
Scott Thomason
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Hi all. I've been having a problem with Firefox (version 100.0) where the entire "Forms and Autofill" section is missing from the Settings page (the Privacy... page). And of course since that's missing, the corresponding features don't work either. Specifically, I'm trying to get the browser to save my address and credit card info.

I've dug into this quite a bit with no luck. I've tried disabling all extensions. I believe it's supposed to work with native functionality and not require an extension.

I've looked at these articles:

https://support.mozilla.org/bm/questions/1220110 https://support.mozilla.org/en-US/questions/1315704 https://support.mozilla.org/en-US/questions/1324732 https://support.mozilla.org/en-US/kb/firefox-doesnt-save-web-form-entries https://support.mozilla.org/en-US/kb/automatically-fill-your-address-web-forms https://wiki.mozilla.org/Firefox/Features/Form_Autofill

...which led me to verify that these settings are set correctly in about:config :

dom.forms.autocomplete.formautofill = true extensions.formautofill.available = on extensions.formautofill.creditCards.supported = on extensions.formautofill.creditCards.available = true extensions.formautofill.creditCards.enabled = true extensions.formautofill.creditCards.supportedCountries = US,CA,GB,FR,DE (I'm in the US) extensions.formautofill.addresses.supported = on extensions.formautofill.addresses.enabled = true extensions.formautofill.addresses.supportedCountries = US,CA extensions.formautofill.creditCards.hideui = false

The "about:policies#active" page says "The Enterprise Policies service is inactive", which I believe is the correct response.

The "Remember search and form history" setting is enabled.

On "about:support", the "Internationalization & Localization" items are all set to "en-US".

I don't know what else to look for. Very aggravating. Does anyone know how to make this work? It was working for me under Mint just a week ago, but I just switched to Manjaro in the last few days and I'd certainly like to avoid wiping my machine clean again.

Thanks for your help.

---scott

Hi all. I've been having a problem with Firefox (version 100.0) where the entire "Forms and Autofill" section is missing from the Settings page (the Privacy... page). And of course since that's missing, the corresponding features don't work either. Specifically, I'm trying to get the browser to save my address and credit card info. I've dug into this quite a bit with no luck. I've tried disabling all extensions. I believe it's supposed to work with native functionality and not require an extension. I've looked at these articles: https://support.mozilla.org/bm/questions/1220110 https://support.mozilla.org/en-US/questions/1315704 https://support.mozilla.org/en-US/questions/1324732 https://support.mozilla.org/en-US/kb/firefox-doesnt-save-web-form-entries https://support.mozilla.org/en-US/kb/automatically-fill-your-address-web-forms https://wiki.mozilla.org/Firefox/Features/Form_Autofill ...which led me to verify that these settings are set correctly in about:config : dom.forms.autocomplete.formautofill = true extensions.formautofill.available = on extensions.formautofill.creditCards.supported = on extensions.formautofill.creditCards.available = true extensions.formautofill.creditCards.enabled = true extensions.formautofill.creditCards.supportedCountries = US,CA,GB,FR,DE (I'm in the US) extensions.formautofill.addresses.supported = on extensions.formautofill.addresses.enabled = true extensions.formautofill.addresses.supportedCountries = US,CA extensions.formautofill.creditCards.hideui = false The "about:policies#active" page says "The Enterprise Policies service is inactive", which I believe is the correct response. The "Remember search and form history" setting is enabled. On "about:support", the "Internationalization & Localization" items are all set to "en-US". I don't know what else to look for. Very aggravating. Does anyone know how to make this work? It was working for me under Mint just a week ago, but I just switched to Manjaro in the last few days and I'd certainly like to avoid wiping my machine clean again. Thanks for your help. ---scott

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try Firefox from the official Mozilla server if you currently use a version from the repositories of your Linux distribution to see if it behaves differently.

Scott Thomason
Scott Thomason Question owner
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Hi all. A suggestion from the Manjaro forum did the trick...all I had to do was create a new profile. Thanks for taking a look, though, much appreciated.

---scott