This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

importing contacts from proton mail to thunderbird

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Matt

rboelte
rboelte
more options

proton made a vcf of all but one of my contacts. not sure why one contact was a no go. i had deleted one corrupted contact. may be there is one more. i stored the file on the desk top. i went to thunderbird. clicked on tools, import, address book and vCard file (vcf). thunderbird went through the process and said all files didnt make it. actually none made it. i right clicked the vcf and clicked properties. it said "open with outlook." I changed it to "open with thunderbird." still no contacts. i have exported and imported repeatedly to no avail. may be i picked the wrong thunderbird file?

proton made a vcf of all but one of my contacts. not sure why one contact was a no go. i had deleted one corrupted contact. may be there is one more. i stored the file on the desk top. i went to thunderbird. clicked on tools, import, address book and vCard file (vcf). thunderbird went through the process and said all files didnt make it. actually none made it. i right clicked the vcf and clicked properties. it said "open with outlook." I changed it to "open with thunderbird." still no contacts. i have exported and imported repeatedly to no avail. may be i picked the wrong thunderbird file?
Attached screenshots

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

My guess is the version of the vcard is wrong. Open the file in notepad and have a look at the first couple of lines. What vcard format is being used. Thunderbird uses V4 I think.

This addon / replacement address book might offer a successful import https://addons.thunderbird.net/en-us/thunderbird/addon/cardbook/