Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox app on iPhone

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by Joe

kbudlong
kbudlong
more options

My firefox app disappeared from my iPhone 6S. It still shows as being installed in settings. The only way I can access it is to go into App Store and open it. It will still not show up on the phone

My firefox app disappeared from my iPhone 6S. It still shows as being installed in settings. The only way I can access it is to go into App Store and open it. It will still not show up on the phone

All Replies (1)

Joe
Joe
more options

Hi kbudlong,

You should try deleting the Firefox app on your iPhone, then reinstall from the App Store to check if your issue still persists.

Deleting an app from your iPhone settings Step 1: Open Settings Step 2: Select General > iPhone Storage Step 3: Search 'Firefox' by tapping on the search icon on the top right corner. Step 4: Tap on the Firefox app. Step 5: Tap on the 'Delete App' and confirm the deletion.

After performing the above steps, reinstall the Firefox app like you normally would from the App Store.

Hope the above steps helps.