This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot download any email attachments

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by Paul

w.oren
w.oren
more options

Since updating to the latest Firefox (102.0.1 ) I am no longer able to download any attachments from my email account when I use Firefox. I have to go to Safari and open my email there and download my attachments there. Or I have to forward the email to a different email account, not through a browser (to my IMac Mail account) to download the attachments.

If a solution cannot be found for this, I will have to discontinue using Firefox.

Thank you for your help.

Wendy

Since updating to the latest Firefox (102.0.1 ) I am no longer able to download any attachments from my email account when I use Firefox. I have to go to Safari and open my email there and download my attachments there. Or I have to forward the email to a different email account, not through a browser (to my IMac Mail account) to download the attachments. If a solution cannot be found for this, I will have to discontinue using Firefox. Thank you for your help. Wendy

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

This support article should help:

https://support.mozilla.org/en-US/kb/where-find-and-manage-downloaded-files-firefox