This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

SPAM & Junk Filters

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by Matt

more options

I've been getting SPAM'd to death and have been on a hunt to stop as much as possible. The Junk filters:

   some months back:
  I've reset Junk "Reset training data"
  I've enabled "adaptive junk controls"
  I've enable "Enable Adaptive Junk filter logging"
  I've checked the "Do Not automatically mark mail as junk if the sender is in:"
  Some people in my address book are marked junk (when I highlight that specific email)
     I say "Not Junk" and seems not to work for multiple mails sent from same party
 Also,
  Several of the same emails are NOT marked as junk when I Manually mark them as so.
  I've looked though the forum, and found several entries similar to this, but no real solution is posted
I've been getting SPAM'd to death and have been on a hunt to stop as much as possible. The Junk filters: some months back: I've reset Junk "Reset training data" I've enabled "adaptive junk controls" I've enable "Enable Adaptive Junk filter logging" I've checked the "Do Not automatically mark mail as junk if the sender is in:" Some people in my address book are marked junk (when I highlight that specific email) I say "Not Junk" and seems not to work for multiple mails sent from same party Also, Several of the same emails are NOT marked as junk when I Manually mark them as so. I've looked though the forum, and found several entries similar to this, but no real solution is posted

All Replies (1)

more options

Closing as a duplicate of https://support.mozilla.org/en-US/questions/1386727

Please do not resubmit support requests. It only wastes the time of volunteers.