This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird no longer can access Yahoo or Gmail accounts, even with reset

arunkaipuzha
arunkaipuzha
more options

Prior to the end of August, I had no issue with accessing my accounts. However, the accounts no longer update the mail. I tried to reset the accounts, but Thunderbird kept asking me to manually configure it (and still did not work when proper settings were put).

Is this a known issue, and when can it be addressed?

Prior to the end of August, I had no issue with accessing my accounts. However, the accounts no longer update the mail. I tried to reset the accounts, but Thunderbird kept asking me to manually configure it (and still did not work when proper settings were put). Is this a known issue, and when can it be addressed?

All Replies (3)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

I presume you are using imap accounts - are you using Authentication Method: Oauth2 for incoming and outgoing ? If no then let me know because gmail and yahoo have changed what they accept as Authentication Method.

If yes, then please try: Try https://archive.mozilla.org/pub/thunderbird/candidates/102.2.2-candidates/build1/win64/en-US/Thunderbird%20Setup%20102.2.2.exe which fixes a bug to do with oauth. Take the defaults when installing so that it installs on top of your currrent thunderbird program directory.

Modified by Toad-Hall

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Are you still having trouble?

arunkaipuzha
arunkaipuzha Question owner
more options

It seems the problem was fixed a few days after I posted this. I did not have to use the method proposed by Toad-Hall. Nevertheless, thank you for the help!