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Passwords missing from about:logins

  • 2 replies
  • 0 have this problem
  • 1 view
  • Last reply by AnnaRocks

AnnaRocks
AnnaRocks
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I have Logins & Passwords (about:logins) as a bookmark in my toolbar. Sometimes you need to look up a password. I opened about:logins in a new tab and there is nothing there. No content, whatsoever.

I AM logged into Firefox. No, I haven't installed any security features recently. My history and my bookmarks are all intact. When I go to a previously visited site, I DO get the prompt for my user name and it DOES supply the password. It's only about:logins where no data at all is displaying. I can't search, it isn't showing me anything.

I tried to export passwords from about:logins but it didn't work, that is, I thankfully actually remembered my Firefox password and it prompted a csv download, but nothing was saved (presumably because there is no content within about:logins) to generate into a csv.

Now what?

I have Logins & Passwords (about:logins) as a bookmark in my toolbar. Sometimes you need to look up a password. I opened about:logins in a new tab and there is nothing there. No content, whatsoever. I AM logged into Firefox. No, I haven't installed any security features recently. My history and my bookmarks are all intact. When I go to a previously visited site, I DO get the prompt for my user name and it DOES supply the password. It's only about:logins where no data at all is displaying. I can't search, it isn't showing me anything. I tried to export passwords from about:logins but it didn't work, that is, I thankfully actually remembered my Firefox password and it prompted a csv download, but nothing was saved (presumably because there is no content within about:logins) to generate into a csv. Now what?
Attached screenshots

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Does it make a difference if you open about:logins via the "3-bar" Firefox menu button drop-down list -> Passwords ?

You can try set signon.debug = true on the about:config page before opening the about:logins page and check the Browser Console for login related messages.

Do not forget to reset signon.debug to false after you are done testing.

AnnaRocks
AnnaRocks Question owner
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Thanks for the reply. Neither solved my problem, best as I could tell.

I didn't know the hamburger menu could take me directly to about:logins, which is why I created a bookmark. Now I know. Unfortunately, getting to about:logins that way still didn't show me any saved content.

I did open Browser Console and tried to look at it. It's my area of expertise; nothing there seemed related to my issue.

Any other suggestions?