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Weird non-working issue

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  • Last reply by TyDraniu

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Hello, I recently installed and uninstalled HitFilm. After doing that, Firefox is non-functional. I tried uninstalling and reinstalling (which required using Revo Uninstaller, because the program read as running even though it wasn't). Now when I install Firefox, it says that VRUNTIME140_1DLL was not found, even though the file is clearly in the Programs folder. Firefox installs, but won't navigate to any web pages. Chrome and Microsoft Edge work fine. I asked someone at the computer store and they were completely flummoxed. Please help!

Hello, I recently installed and uninstalled HitFilm. After doing that, Firefox is non-functional. I tried uninstalling and reinstalling (which required using Revo Uninstaller, because the program read as running even though it wasn't). Now when I install Firefox, it says that VRUNTIME140_1DLL was not found, even though the file is clearly in the Programs folder. Firefox installs, but won't navigate to any web pages. Chrome and Microsoft Edge work fine. I asked someone at the computer store and they were completely flummoxed. Please help!

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  1. Enter this link: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
  2. From the section Visual Studio 2015, 2017, 2019 and 2022 download the following executable file: vc_redist.x64.exe
  3. Install this file
  4. Restart the computer and run Firefox