We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can send email but cant receive email

  • 1 reply
  • 3 have this problem
  • 7 views
  • Last reply by sfhowes

chongmui.lu
chongmui.lu
more options

I have used thunderbird for years but now cant receive emails. Weird issue is i can send email out.

attached my setting info.

I have used thunderbird for years but now cant receive emails. Weird issue is i can send email out. attached my setting info.
Attached screenshots

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Is this an Office365 account? See https://support.mozilla.org/en-US/questions/1400733#answer-1556344