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Windows Firefox won't sync with Android and vice versa no matter what

  • 4 replies
  • 2 have this problem
  • 1 view
  • Last reply by Michele

GoldenSW
GoldenSW
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The title pretty much sums it up. I even tried drastic measures such as logging out then completely uninstalling Firefox and removing any leftover data on both platforms. After reinstalling and connecting to the Firefox account they will sync with previous data but any new data I add on Windows won't show up on Android and vice versa. I also obviously tried forcing a sync manually... I really wish I didn't have to switch to another password manager any help would be greatly appreciated! :)

The title pretty much sums it up. I even tried drastic measures such as logging out then completely uninstalling Firefox and removing any leftover data on both platforms. After reinstalling and connecting to the Firefox account they will sync with previous data but any new data I add on Windows won't show up on Android and vice versa. I also obviously tried forcing a sync manually... I really wish I didn't have to switch to another password manager any help would be greatly appreciated! :)

Chosen solution

What worked in the end was logging out of both devices, uninstalling and removing all leftover data then reinstalling and syncing Firefox on Android first and Windows second. I don't know why this worked and correlation doesn't always imply causation but now data syncs exactly as before. Thank you for the suggestions!

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All Replies (4)

GoldenSW
GoldenSW Question owner
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I will try modifying a stored login, press sync and wait an hour or two since I didn't try that after I did the fresh installs. It definitely didn't work regardless of time before. I remember changing a password and it didn't sync on Android even after a week.

Modified by GoldenSW

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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GoldenSW said
I remember changing a password and it didn't sync on Android even after a week.

Did you do this?! https://support.mozilla.org/en-US/kb/reset-your-primary-password-if-youve-forgotten-it

GoldenSW
GoldenSW Question owner
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Chosen Solution

What worked in the end was logging out of both devices, uninstalling and removing all leftover data then reinstalling and syncing Firefox on Android first and Windows second. I don't know why this worked and correlation doesn't always imply causation but now data syncs exactly as before. Thank you for the suggestions!

Modified by GoldenSW

Michele
Michele
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Hi, Having same problem as Golden SW: unable to sync Windows 11 and android 13. It should NOT be this hard!! @mozilla twitter.com. This becomes super tiring. I have used mozilla Firefox since its inception, and l swear it's harder to use..

What is meant by 'left over' data? Thx for any info.

Mishu