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Unable to setup a new Thunderbird email account

  • 2 replies
  • 0 have this problem
  • 8 views
  • Last reply by nhollins33

nhollins33
nhollins33
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I have downloaded Mozilla Thunderbird 102.7.1.

After installing, opening the program, and clicking on Email, I am unable to configure the Thunderbird setup for my existing email address.

My existing email provider is SpamArrest. I am wanting to download all of my existing email messages from my SpamArrest account to my new Thunderbird email account. SpamArrest tech support informed me I needed to create a new SpamArrest in Thunderbird. I haven't been able to get passed the Thunderbird Account Setup page to even know if I have created a new Thunderbird account. I have tried auto-detect and configure manually of the configuration, I have used POP3 and IMAP protocol with the account configuration provided to me by SpamArrest tech support and nothing is working! I have been trying since last week!

Can someone, anyone please help?

I have downloaded Mozilla Thunderbird 102.7.1. After installing, opening the program, and clicking on Email, I am unable to configure the Thunderbird setup for my existing email address. My existing email provider is SpamArrest. I am wanting to download all of my existing email messages from my SpamArrest account to my new Thunderbird email account. SpamArrest tech support informed me I needed to create a new SpamArrest in Thunderbird. I haven't been able to get passed the Thunderbird Account Setup page to even know if I have created a new Thunderbird account. I have tried auto-detect and configure manually of the configuration, I have used POP3 and IMAP protocol with the account configuration provided to me by SpamArrest tech support and nothing is working! I have been trying since last week! Can someone, anyone please help?

Chosen solution

Try again, but omit entering password. That often works.

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All Replies (2)

david
david
  • Top 10 Contributor
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Chosen Solution

Try again, but omit entering password. That often works.

nhollins33
nhollins33 Question owner
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David,

Wow! You are amazing!

It worked!! Thank you SO much!!! I'll keep moving forward and see how the next step goes.

Thank you again!