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Videos don't work on Firefox

  • 5 replies
  • 1 has this problem
  • 2 views
  • Last reply by zeroknight

haneenqaderi
haneenqaderi
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hello , I have win 11 laptop where Firefox is my default browser , and recently it seems that I can't play any videos on Firefox and I keep getting this error : if playback doesn't begin shortly, try restarting your device Youtube seems to be working on other browsers and I tried every single suggestion out there to fix this but nothing helped ,examples:

1. Retarting device , browser 2. updating device , browser 3.disabling hardware accleration on FF 4.checked for driver updates for my GPU 5.disabled any extensions or add-ons 6.run FF in tshoot mode 7.checked that windows media fetaure is installed 

it only works when I run FF in compatibility mode /windows 8 , which is not ideal for me. can you please help ?

Regards, Haneen

hello , I have win 11 laptop where Firefox is my default browser , and recently it seems that I can't play any videos on Firefox and I keep getting this error : if playback doesn't begin shortly, try restarting your device Youtube seems to be working on other browsers and I tried every single suggestion out there to fix this but nothing helped ,examples: 1. Retarting device , browser 2. updating device , browser 3.disabling hardware accleration on FF 4.checked for driver updates for my GPU 5.disabled any extensions or add-ons 6.run FF in tshoot mode 7.checked that windows media fetaure is installed it only works when I run FF in compatibility mode /windows 8 , which is not ideal for me. can you please help ? Regards, Haneen
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All Replies (5)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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What security software are you running? If you're running win pro, try the below Sandbox option to see if you have the same issue. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can check the Web Console for relevant-looking media messages.

James
James
  • Moderator
  • Top 10 Contributor
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Do you y chance have a N or KN edition of Windows 11? https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows

Mechgru
Mechgru
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I have this problem too. I'm using Fedora 38 and Firefox 115. I can't play any videos from any site. The message reads 'This content doesn't seem to be working. Please try again later.' I have uploaded an example from the bbc website.

Error 6102, 5000 and 5001 are shown when I right-click on the error message.

zeroknight
zeroknight
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Mechgru said
I have this problem too. I'm using Fedora 38 and Firefox 115.

Install ffmpeg on Fedora with the RPM Fusion repo.