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Firefox freezes when I try to read Sydney Morning Herald

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  • Last reply by Vagulus

Vagulus
Vagulus
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I have an on-line subscription to the Sydney Morning Herald. Recently, every time I try to read an article, Firefox freezes. I can read SMH okay on my iPad. If I transfer the SMH Article URL into Edge everything works okay. What have they done to Firefox?

I have an on-line subscription to the Sydney Morning Herald. Recently, every time I try to read an article, Firefox freezes. I can read SMH okay on my iPad. If I transfer the SMH Article URL into Edge everything works okay. What have they done to Firefox?

Chosen solution

I can load articles on the site without issue. (I don't have a subscription.) Try removing cookies. If that doesn't work, try troubleshooting.

https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (also deals with hardware acceleration) https://support.mozilla.org/en-US/kb/troubleshoot-issues-related-to-add-ons

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All Replies (2)

Terry
Terry
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Chosen Solution

I can load articles on the site without issue. (I don't have a subscription.) Try removing cookies. If that doesn't work, try troubleshooting.

https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (also deals with hardware acceleration) https://support.mozilla.org/en-US/kb/troubleshoot-issues-related-to-add-ons

Vagulus
Vagulus Question owner
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I cleared the cookies a few days back and have had no trouble since. Thanks