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One of my e-mail accounts is suddenly much slower. Better in Windows safe mode.

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  • Last reply by Wayne Mery

steve535
steve535
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Using Thunderbird, I use several e-mail accounts. The one I use most, with the most e-mail has suddenly got much slower. I constantly see "Thunderbird not responding". This account seems fine when using webmail.

Using Thunderbird, I use several e-mail accounts. The one I use most, with the most e-mail has suddenly got much slower. I constantly see "Thunderbird not responding". This account seems fine when using webmail.

Modified by Wayne Mery

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Wayne Mery
Wayne Mery
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Does problem go away?

steve535
steve535 Question owner
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Yes the problem goes away when both Windows is in safe mode and Thunderbird is in troubleshoot mode. It does not go away when only Thunderbird is in troubleshoot mode. I didn't try just Windows in safe mode.

What does this indicate?

Wayne Mery
Wayne Mery
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steve535 said
What does this indicate?

Cause is likely a program loaded during windows startup. Possibilities include: antivirus software (AV), virus/malware, background downloads such as Windows or other program updates, to name a few. For AV information see https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues