This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird 102.11.2 not updating unread count on icon

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by Wisewiz

jankomatic
jankomatic
more options

I will attach the picture, but after the last update the icon doesn't update in the toolbar on Windows. If you restart Thunderbird it works on the first mail get, then stays stuck at the number forever. I found the same issue reported on an ubuntu forum, but couldn't find a windows report about it. Not sure how to submit an actual bug report.

I will attach the picture, but after the last update the icon doesn't update in the toolbar on Windows. If you restart Thunderbird it works on the first mail get, then stays stuck at the number forever. I found the same issue reported on an ubuntu forum, but couldn't find a windows report about it. Not sure how to submit an actual bug report.
Attached screenshots

All Replies (1)

Wisewiz
Wisewiz
more options

jankomatic,

My unread count doesn't automatically change any more, either. If it shows 2 unread messages and I open my mail window and read both and then minimize the window (to keep Thunderbird running, but without the window open), the icon still shows the number 2. But if I delete the two read messages, the counter disappears, as it should. (I'm on Windows 11 Pro 22H2 build 1778.) I think it's fair to hope/think/assume that's a minor problem that will be fixed in due course.

Modified by Wisewiz