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Unable to watch age restricted videos on Youtube with Firefox

  • 7 replies
  • 2 have this problem
  • 9 views
  • Last reply by maximus551

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As of a month or so ago I have been unable to watch age restricted videos on YT. The warning prompt appears asking me to verify that I want to proceed. When clicked, it simply takes me back to the YT home page. Restricted mode is set to off and I am able to watch these videos in Internet Explorer with the same Google account. I have also ran FF in safe mode and it still takes me back to the home page.

As of a month or so ago I have been unable to watch age restricted videos on YT. The warning prompt appears asking me to verify that I want to proceed. When clicked, it simply takes me back to the YT home page. Restricted mode is set to off and I am able to watch these videos in Internet Explorer with the same Google account. I have also ran FF in safe mode and it still takes me back to the home page.

All Replies (7)

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Could you clear your YouTube cookies and see whether that flushes whatever is causing this:

While viewing a page on the site, click the lock icon at the left end of the address bar. After a moment, a "Clear Cookies and Site Data" button should appear at the bottom. Go ahead and click that. Firefox will ask you to confirm; go ahead and confirm.

Then try loading YouTube in a new tab. Does that help?

(I'm assuming this would be stored in a YouTube cookies and not a Google cookie, but if needed, you could repeat the test while on a Google site.)

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jscher2000 - Support Volunteer said

Could you clear your YouTube cookies and see whether that flushes whatever is causing this: While viewing a page on the site, click the lock icon at the left end of the address bar. After a moment, a "Clear Cookies and Site Data" button should appear at the bottom. Go ahead and click that. Firefox will ask you to confirm; go ahead and confirm. Then try loading YouTube in a new tab. Does that help? (I'm assuming this would be stored in a YouTube cookies and not a Google cookie, but if needed, you could repeat the test while on a Google site.)

Unfortunately neither had any effect.

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cor-el said

See also:

It says verification isn't available for my account.

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Please provide few example videos.

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Does it make any differences whether DNS over HTTPS is enabled or disabled? Firefox DNS-over-HTTPS

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jscher2000 - Support Volunteer said

Does it make any differences whether DNS over HTTPS is enabled or disabled? Firefox DNS-over-HTTPS

Just tried and it did not.