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THEOplayer does not work in Firefox

  • 4 replies
  • 0 have this problem
  • 14 views
  • Last reply by Dropa

S
S
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Firefox gives the following message on screens where news sites want to show for example a news clip "THEOplayer workers could not be loaded. Please check that the worker's version matches THEOplayer's version 5.1.0". Can this be solved? Or do I need to use Chrome instead?

Example of a place this happens https://www.expressen.se/tv/nyheter/miljogruppen-far-smaka-egen-medicin-igen-/

Firefox gives the following message on screens where news sites want to show for example a news clip "THEOplayer workers could not be loaded. Please check that the worker's version matches THEOplayer's version 5.1.0". Can this be solved? Or do I need to use Chrome instead? Example of a place this happens https://www.expressen.se/tv/nyheter/miljogruppen-far-smaka-egen-medicin-igen-/
Attached screenshots

All Replies (4)

techguy150
techguy150
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If THEOplayer is not working in Firefox, there could be several reasons for this issue. Here are some troubleshooting steps you can try to resolve the problem:

Clear Browser Cache: Cached data may sometimes cause conflicts with the player. Clear your browser cache and try again.

Update Firefox: Make sure you are using the latest version of Firefox. Outdated browsers may have compatibility issues with certain applications.

Disable Browser Extensions: Some browser extensions or add-ons may interfere with THEOplayer's functionality. Try disabling any extensions and see if the player works.

zeroknight
zeroknight
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It works for me. Does it still happen in Troubleshoot Mode?

S
S Question owner
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You are right, thanks, it works in "Troubleshoot mode" (Now I need to figure out which useful extension to deactivate, or just swich to Chrome for such video sites, or that Firefox solves it).

Dropa
Dropa
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Had no issue playing the link. And I use standard Firefox setup and minimal Addons. Firefox can't be faulted for Addon issues that is to contact the Addon developer if their Addon is the issue.

Modified by Dropa