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Thunderbird crashes [@ mozilla::detail::InvalidArrayIndex_CRASH | nsMsgDBView::Sort ]

  • 4 replies
  • 0 have this problem
  • 6 views
  • Last reply by Wayne Mery

Kukisvoomchor
Kukisvoomchor
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Hi.

Thunderbird now crashes almost immediately on startup, even in safe mode.

My latest crash report, which has been submitted, is bp-3abf51c7-3373-408a-acd9-d87220230810

I'm running Mac OS Ventura 13.5. Re-installing Thunderbird didn't help, nor did a machine reboot.

Thanks in advance,

Kukisvoomchor

Hi. Thunderbird now crashes almost immediately on startup, even in safe mode. My latest crash report, which has been submitted, is bp-3abf51c7-3373-408a-acd9-d87220230810 I'm running Mac OS Ventura 13.5. Re-installing Thunderbird didn't help, nor did a machine reboot. Thanks in advance, Kukisvoomchor

Modified by Wayne Mery

All Replies (4)

Wayne Mery
Wayne Mery
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Thanks for reporting your issue. This has a fix at https://bugzilla.mozilla.org/show_bug.cgi?id=1841154 but it is not yet available in version 115. I don't know whether any of following will help, but worth a try:

Please let us know how it goes.

Kukisvoomchor
Kukisvoomchor Question owner
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Thanks for your rapid reply.

Unfortunately, starting it up in safe mode yields the same result, as previously mentioned. This was also the case with starting it up offline (which I did by first physically disconnecting my ethernet cable).

So for now, I guess, I'll be waiting for the fix.

(As a temporary workaround, I'm logging directly into my email provider through my browser.)

Wayne Mery
Wayne Mery
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Kukisvoomchor,

Are you still seeing this crash?

According to [crash-stats](https://crash-stats.mozilla.org/signature/?product=Thunderbird&signature=mozilla%3A%3Adetail%3A%3AInvalidArrayIndex_CRASH%20%7C%20nsMsgDBView%3A%3ASort&date=%3E%3D2023-05-06T00%3A00%3A00.000Z&date=%3C2023-11-06T23%3A59%3A00.000Z#graphs) the issue is no longer being reported.

Wayne Mery
Wayne Mery
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115.1.1 got a fixed via https://bugzilla.mozilla.org/show_bug.cgi?id=1841154