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email problem

  • 1 reply
  • 0 have this problem
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  • Last reply by Dropa

J R
J R
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I can't get my emails. I keep getting a large box with this message. "Enter password for the account (my account name). Google requires completing authentication in your web browser". Underneath on the bottom left it says Cancel and on the bottom right it says Open Browser. When I click on Open Browser, as instructed, I get a smaller box with a wheel that just keeps going around. Under this smaller box on the left it says Cancel and to the right it says Open Safari. I do not use Safari. There is nowhere to click onto Firefox browser. Please help. Thank you.

I can't get my emails. I keep getting a large box with this message. "Enter password for the account (my account name). Google requires completing authentication in your web browser". Underneath on the bottom left it says Cancel and on the bottom right it says Open Browser. When I click on Open Browser, as instructed, I get a smaller box with a wheel that just keeps going around. Under this smaller box on the left it says Cancel and to the right it says Open Safari. I do not use Safari. There is nowhere to click onto Firefox browser. Please help. Thank you.

All Replies (1)

Dropa
Dropa
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Gmail sometimes requires google authenticator to login nowdays and it could be security update that now requires Google authenticator or 2FA to login. Safai is Apple choosen default Browser. So unless you have Firefox installed that only other way to run email in Firefox. Also where are you getting email from? You don't clarify this in the first few lines? This would help others know what is happening that use iOS system.