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New Thunderbird Upgrade removes our ability to view Sent messages in Unified Mode

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What is going on with the new TB client? I now have no access to my Sent mail. Nothing showing in Unified Sent mail and no more access to individual account sent folders. Major mistake upgrading. To elaborate, the Unified Send folder has never displayed sent messages and this is a known issue in bugzilla. But we have had the option to expand this folder to show the individual send folders in order to view sent messages. Now, there is no way to expand this folder, so the only way to view sent messages is to choose All Folders from Folders Mode. This defeats the purpose of Unified Folders. It's a step backwards. If there are no plans to address the Unified Send folder, then why was the option to expand it removed. Makes no sense.

What is going on with the new TB client? I now have no access to my Sent mail. Nothing showing in Unified Sent mail and no more access to individual account sent folders. Major mistake upgrading. To elaborate, the Unified Send folder has never displayed sent messages and this is a known issue in bugzilla. But we have had the option to expand this folder to show the individual send folders in order to view sent messages. Now, there is no way to expand this folder, so the only way to view sent messages is to choose All Folders from Folders Mode. This defeats the purpose of Unified Folders. It's a step backwards. If there are no plans to address the Unified Send folder, then why was the option to expand it removed. Makes no sense.

Chosen solution

On my TB 115/W11 setup, the Unified view shows all folders from all accounts, including a unified Sent folder.

I suggest you reset Unified view, either manually or with this add-on:

https://addons.thunderbird.net/en-us/thunderbird/addon/unified-folders-debugging/

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All Replies (4)

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Chosen Solution

On my TB 115/W11 setup, the Unified view shows all folders from all accounts, including a unified Sent folder.

I suggest you reset Unified view, either manually or with this add-on:

https://addons.thunderbird.net/en-us/thunderbird/addon/unified-folders-debugging/

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Thank you very much sfhowes, I installed the add - on, reset, and now it's all working. Much appreciated.

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Thank you very much sfhowes. That solved most of the problems with my unified folders too.

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I found another solution (TB 114.5.1): right-click the unified folder to edit it's properties, and then use the "select" button to choose the correct folders from each account.