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cannot connect to frontier server

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  • 0 have this problem
  • 8 views
  • Last reply by BillYoder

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After years of use my thunderbird cannot connect to the server. I upgraded to 115.3.1(32)bit as usual but no help. I don't know why 32 bit instead of 64. I can still get mail from my isp and they confirmed my login settings. I cleared cache but no change.

After years of use my thunderbird cannot connect to the server. I upgraded to 115.3.1(32)bit as usual but no help. I don't know why 32 bit instead of 64. I can still get mail from my isp and they confirmed my login settings. I cleared cache but no change.

Modified by Wayne Mery

All Replies (8)

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What is the error message? What mail provider?

Have you got an antivirus program with a firewall that might be interrupting because you have a new version of the software?

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There is no error message, it just sits and waits for an answer that never comes. My isp is Frontier. My only anti virus and firewall are Windows 10 and I have never had a problem from them. The problem actually started before I updated Thunderbird.

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So the problem started with version 102?

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If that's what I had before, then yes.

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no this did not solve my problem.

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no. it did not how do I end this?

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not resolved

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Things have taken a turn for the worse. I tried once more and it appeared to work. several new e-mails came into my in box. I opened one and followed a link to u-tube okay. But when I came back all the other e-mails had disappeared and I could not get into my in box or trash. I tried to check some settings but everything I tried to change would not respond. Could this have something to do with the fact that my last update identified as 32 bit instead of 64?