This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Download archives like .zip or .bz2

more options

Since some month Firefox cannot download correct .zip or .bz2 files. When open these files 7zip says that there is "data after payload". When do sha256sum on such a file it is not correct (of course not). Today it happens again with Apache http: first line is Firefox-downloaded file and second line the correct sha256 from Apache-website. 2bda6210b50ed89d852bfc8c00140deab29f43f63f0e4098a60e0a066e5fb7e1 httpd-2.4.58.tar.bz2 fa16d72a078210a54c47dd5bef2f8b9b8a01d94909a51453956b3ec6442ea4c5 *httpd-2.4.58.tar.bz2

Chrome download the same files correct.

Since some month Firefox cannot download correct .zip or .bz2 files. When open these files 7zip says that there is "data after payload". When do sha256sum on such a file it is not correct (of course not). Today it happens again with Apache http: first line is Firefox-downloaded file and second line the correct sha256 from Apache-website. 2bda6210b50ed89d852bfc8c00140deab29f43f63f0e4098a60e0a066e5fb7e1 httpd-2.4.58.tar.bz2 fa16d72a078210a54c47dd5bef2f8b9b8a01d94909a51453956b3ec6442ea4c5 *httpd-2.4.58.tar.bz2 Chrome download the same files correct.

All Replies (5)

more options

It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.

more options

Thank You for the quick response. Unfortunately I can't disabled any security software at this enterprise PC. Such software / backgroud services completley under control by the IT deparment. (As I wrote, Google chrome at the same PC works correct. MS Edge, too.)

more options

Installed now a second Firefox - Windows 32-bit, English (US), Firefox Setup 118.0.2.exe - and with this version the Apache http download worked! Sound like a problem with my "Enterprise Version" 115.3.1esr (64-bit).

more options

FWIW downloading with 115.3.1esr on Windows 10 gives me the correct sha256 checksum for httpd-2.4.58.tar.bz2.

Try changing secure DNS over HTTPS (DoH) to "Off" or "Increased Protection" and in Connection Settings change "Use system proxy settings" to "No proxy".

more options

Changed both, no success. I did a "od -h" on the wrong and on the correct file, there You can see the "extra" load at the end.

wrong with extra "0000" at the end 34434520 ce02 74bb b054 b4c6 5746 7218 a217 b351 34434540 472a ac1c 98f6 c9b7 4159 add8 ff0f b98b 34434560 9c22 4828 a212 b76f 0000 0000 0000 0000 34434600 0000 0000 0000 0000 0000 0000 0000 0000

34435000 "httpd-2.4.58.tar_vcv4.bz2_od_h" 467861L, 22793519B

correct with just 1 time "0000" at the end 34434520 ce02 74bb b054 b4c6 5746 7218 a217 b351 34434540 472a ac1c 98f6 c9b7 4159 add8 ff0f b98b 34434560 9c22 4828 a212 b76f 0000 34434571 "httpd-2.4.58.tar_firefox32bit.bz2_od_h" 467859L, 22793453B