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Cannot log in to UFB direct. The Bank says use chrome. I can log in with Microsoft edge, but firefox is my preferred browser

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  • Last reply by TopGun

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I need to be able to access banks, specifically USB Direct. I can access my credit union but when I try to get my statement, I get a message that I have been logged out due to inactivity.

I need to be able to access banks, specifically USB Direct. I can access my credit union but when I try to get my statement, I get a message that I have been logged out due to inactivity.

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TopGun
TopGun
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Hi. Extensions or Enhanced Tracking Protection may be causing the problem. Try turning them all off on the website to see if the problem goes away.

To turn off Enhanced Tracking Protection: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop