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No longer receiving email in Thunderbird 115.6.0 (64-bit) on Windows 8

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  • 1 has this problem
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  • Last reply by david

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5 days ago I quit receiving email on my desktop version of Thunderbird (TB). I have checked with my ISP. They have not changed anything on the server. Mail is still getting to the server. My password has not changed. I use Sophos antivirus. I disabled it, but continued to not receive email. Please advise.

5 days ago I quit receiving email on my desktop version of Thunderbird (TB). I have checked with my ISP. They have not changed anything on the server. Mail is still getting to the server. My password has not changed. I use Sophos antivirus. I disabled it, but continued to not receive email. Please advise.

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You didn't mention any messages you may be receiving.