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multiple background processes created when live streaming

  • 7 replies
  • 0 have this problem
  • 2 views
  • Last reply by zeroknight

Mark Robinson
Mark Robinson
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Hello Mozilla Support,

Since 2 upgrades ago, anytime I try to watch a livestream, my browser slows right down and then crashes.

I don't care why its happening, I just want a definitive fix for the issue.

I'm so aggrieved at this happening constantly, if you cannot provide a firm resolution to this issue, i will simply move to another browser.

I've tried your about:config setting restart to false and other fixes but still keeps happening.

I await your reply.

With Regards,

Mark

Hello Mozilla Support, Since 2 upgrades ago, anytime I try to watch a livestream, my browser slows right down and then crashes. I don't care why its happening, I just want a definitive fix for the issue. I'm so aggrieved at this happening constantly, if you cannot provide a firm resolution to this issue, i will simply move to another browser. I've tried your about:config setting restart to false and other fixes but still keeps happening. I await your reply. With Regards, Mark

All Replies (7)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Does it happen when Firefox is in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search104

Can you post a screenshot of the Task Manager Performance Tab? Just curious...

The links are sites explaining the Firefox's Project Fission. This is the reason for the processes you see in task manager. You can turn fission off by setting it to false on the about:config page. see screenshot Here is more info. https://www.ghacks.net/2016/02/15/change-how-many-processes-multi-process-firefox-uses/

Introducing Firefox’s new Site Isolation Security Architecture https://hacks.mozilla.org/2021/05/introducing-firefox-new-site-isolation-security-architecture/

Firefox's Project Fission: better security and more processes https://www.ghacks.net/2019/02/07/firefoxs-project-fission-better-security-and-more-processes/

zeroknight
zeroknight
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Mark Robinson said
anytime I try to watch a livestream, my browser slows right down and then crashes.

Does this happen on any particular site?

Go to about:crashes in the address bar, submit any recent pending crash reports and share the report IDs here.

Mark Robinson
Mark Robinson Question owner
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Hello Zeroknight and Jonzn4sUSE,

Firstly, thanks for getting back to me.

Secondly, It is now happening whether I'm live streaming or not.

I've attached the last crash report from 11/01/2024 and a screenshot of Process Explorer showing the multiple processes I have running right now.

Slowing my PC down no end.1

Mark Robinson
Mark Robinson Question owner
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I will try turning Fission to false and see what happens.

Mark Robinson
Mark Robinson Question owner
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I've set Fission to False, I closed and reopened my browser, and Process Explorer showed 7 processes running when I didn't have a single web page running!

Agent virtuel
Agent virtuel
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Hello

For information purposes https://connect.mozilla.org/t5/discussions/why-so-many/m-p/45196/highlight/true#M16315

zeroknight
zeroknight
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You can visit about:processes in the address bar (Shift+Esc) to see the purpose of each process.

Regarding your crash, make sure your Windows page file is set to automatic or system managed size.