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Credit Card Auto-Fill

  • 8 replies
  • 0 have this problem
  • 1 view
  • Last reply by amreuben

amreuben
amreuben
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Hi there,

Using up to date Firefox on a Mac, London UK. Recently returned from travel in Japan. The bank cards auto-fill stopped working & Auto-fill does not appear in Privacy Settings (it is not there – no need to request a check please:)?

Spent 2 hours on Mozilla support/community etc. No answers – including 'make a new profile'...(& why - won' that affect history etc)?

Would be very grateful for any help please?

With thanks,

Alex

Hi there, Using up to date Firefox on a Mac, London UK. Recently returned from travel in Japan. The bank cards auto-fill stopped working & Auto-fill does not appear in Privacy Settings (it is not there – no need to request a check please:)? Spent 2 hours on Mozilla support/community etc. No answers – including 'make a new profile'...(& why - won' that affect history etc)? Would be very grateful for any help please? With thanks, Alex

Chosen solution

Thank you TyDraniu. Unfortunately, JP didn't work?

There are 2 settings saying 'false', ending 'hidui' – is this important please?

Read this answer in context 👍 0

All Replies (8)

TyDraniu
TyDraniu
  • Top 25 Contributor
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  1. Enter about:config in the address bar and search for extensions.formautofill.creditCards.
  2. Check if enabled = true and if supportedCountries list contain your country.
amreuben
amreuben Question owner
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Hi,

Thanks for the quick reply. It was already 'true'?

Have aslo changed eg: app.normandy.startupRolloutPrefs.extensions.formautofill.creditCards.hideui

Will try a restart?

With thanks,

Alex

TyDraniu
TyDraniu
  • Top 25 Contributor
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Check the supportedCountries list.

amreuben
amreuben Question owner
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Hi thank you, did that. GB is supported.

amreuben
amreuben Question owner
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It also worked before.

TyDraniu
TyDraniu
  • Top 25 Contributor
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Maybe it switched somehow to Japan. Try to add JP to the list.

Modified by TyDraniu

amreuben
amreuben Question owner
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Chosen Solution

Thank you TyDraniu. Unfortunately, JP didn't work?

There are 2 settings saying 'false', ending 'hidui' – is this important please?

amreuben
amreuben Question owner
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Hi,

It's working now TyDraniu & not sure why but thank you – think adding 'JP' may have worked at 2nd attempt/2nd restart – not sure?!

Have a good day & thank you for your time,

Alex