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New email not appearing in inbox

  • 2 replies
  • 4 have this problem
  • 1 view
  • Last reply by skysails

skysails
skysails
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As of yesterday after 9 pm I have not seen any new email in Thunderbird (115.7.0 (64-bit)). I can see new email in my service provider's (Shaw) webmail service. I downloaded Mailspring and they download to that program. I had a look at Microsoft Mail, which has all of my mail accounts (3 gmail + shaw) and bizarrely, in Mail I can see that the new email are there in my Shaw account.... but are not visible in Thunderbird.

Any suggestions? Uninstall & reinstall?

As of yesterday after 9 pm I have not seen any new email in Thunderbird (115.7.0 (64-bit)). I can see new email in my service provider's (Shaw) webmail service. I downloaded Mailspring and they download to that program. I had a look at Microsoft Mail, which has all of my mail accounts (3 gmail + shaw) and bizarrely, in Mail I can see that the new email are there in my Shaw account.... but are not visible in Thunderbird. Any suggestions? Uninstall & reinstall?

Chosen solution

No, it magically fixed itself after 2 days, after I'd stopped looking for solutions. After noon on the 8th I started getting email notifications popping up. The two days previous are still missing, but TB looks to be working again.

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All Replies (2)

christ1
christ1
  • Top 25 Contributor
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Uninstall & reinstall?

No, you'd be wasting your time.

There have been a number of complaints about Shaw in this forum virtually simultaneously. So my best guess is there is or was something wrong at Shaw. Does the problem still exist now?

skysails
skysails Question owner
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Chosen Solution

No, it magically fixed itself after 2 days, after I'd stopped looking for solutions. After noon on the 8th I started getting email notifications popping up. The two days previous are still missing, but TB looks to be working again.