We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Twitter causes firefox to spinout.

  • 2 replies
  • 0 have this problem
  • 1 view
  • Last reply by zeroknight

more options

Hello,

For some reason any time I open any Twitter link it causes both Twitter itself, as well as any subsequent websites that I open, to spin out and never load. The Twitter screen will sometimes eventually load to a "Something went wrong. Please try reloading" page, but will never load any tweets or even the login screens. If I close the twitter tab/window some text based webpages will load, but at a speed that feels like I'm on 28k dial-up line.

The issue resolves itself if I restart Firefox. If the Twitter window is still open it breaks any other windows that are reopening as well. It occurs in Safemode, and without any extensions enabled. I fully reset Firefox and the issue is still occurring. Twitter loads fine in other browsers and does not cause the the spin out issue.

Thanks.

Hello, For some reason any time I open any Twitter link it causes both Twitter itself, as well as any subsequent websites that I open, to spin out and never load. The Twitter screen will sometimes eventually load to a "Something went wrong. Please try reloading" page, but will never load any tweets or even the login screens. If I close the twitter tab/window some text based webpages will load, but at a speed that feels like I'm on 28k dial-up line. The issue resolves itself if I restart Firefox. If the Twitter window is still open it breaks any other windows that are reopening as well. It occurs in Safemode, and without any extensions enabled. I fully reset Firefox and the issue is still occurring. Twitter loads fine in other browsers and does not cause the the spin out issue. Thanks.

All Replies (2)

more options

Can you provide a link?

more options

Try disabling any third-party antivirus or security software, this may require rebooting into Windows Safe Mode (networking enabled).

Kaspersky can cause performance issues if you have "Inject script into web traffic to interact with web pages" enabled and don't have the companion browser extension installed.