This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to send New Message

  • 3 replies
  • 1 has this problem
  • Last reply by david

more options

Hi,

I am facing an issue with Thunderbird.

I integrated my email address but there problem is the new message is giving "Undelivered Mail Returned to Sender" but I can reply and receive the emails.

Please guide me about it.

Many Thanks

Hi, I am facing an issue with Thunderbird. I integrated my email address but there problem is the new message is giving "Undelivered Mail Returned to Sender" but I can reply and receive the emails. Please guide me about it. Many Thanks
Attached screenshots

All Replies (3)

more options

This is not a Thunderbird issue. The error you are receiving is a security check enforced by Gmail, but not uniformly by others. So, while you may be able to email other email providers, you cannot send to Gmail addresses. The error is that your domain name is not properly documented as being identified with the IP address you are using. You need to work with your domain registrar and/or your email host provider to resolve this.

Helpful?

more options

I have successfully integrated my email account into Thunderbird, but I am experiencing an issue where I am unable to send messages to Gmail email addresses. Emails are received without any issues, but when I attempt to send a message to a Gmail address, it doesn't go through. Please guide me about it.

Helpful?

more options

I suggest sharing the message with your email provider, as the message states what needs to be changed. The work is to be done on the server, not in Thunderbird, and only people supporting the server can do this.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.