This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Facebook Messenger Video Calling/Chat

wolfdad
wolfdad
more options

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported by my browser, Firefox. I have never had any problems with it before. Is there a fix? Thanks

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported by my browser, Firefox. I have never had any problems with it before. Is there a fix? Thanks

Chosen solution

I agree with everyone that it always worked in the past....this is something new!

Read this answer in context 👍 4

All Replies (2)

veganquebec
veganquebec
more options

Strangely, if we make or receive a group call, it works. It's only one-on-one calls that are blocked by Facebook.

Helpful?

André Larabie
André Larabie
more options

There's also a free/open source third party app called Caprine. It's basically Facebook messenger with more features than Facebook app itself and it's not made by Facebook. It's for Windows, Mac and Linux.

Modified by André Larabie

Helpful?

  1. 1
  2. 2
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.