This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

live not working yt

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by bigi162

more options

Hi,

I can't watch live stream on youtube. I see only black screen on loading circkle. Ads working fine but after them i see what i said before. When live is over then i can normally watch it. I can watch twitch normally. There is problem olny on yt. best chris

Hi, I can't watch live stream on youtube. I see only black screen on loading circkle. Ads working fine but after them i see what i said before. When live is over then i can normally watch it. I can watch twitch normally. There is problem olny on yt. best chris

Chosen solution

Also no issues for me with the Kanał Sportowy live stream. see screenshot https://www.youtube.com/watch?v=gc9jXia93Xg

Do you have the same issue with Firefox in Troubleshoot Mode?

What security software are you running?

Are you running pro or home version of Windows? If pro, you should have sandbox enabled for testing. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

Try downloading a different version of Firefox and see if you have the same issue. Remember to install in a different directory than your current install. https://www.mozilla.org/en-US/firefox/channel/desktop/

You can also Refresh Firefox. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Read this answer in context 👍 1

All Replies (4)

more options

Provide links and screenshots of the issue. I have no issues with live. see screenshot https://www.youtube.com/watch?v=1kgE1obwhW0

Helpful?

more options

Play button doesnt work. Refreshing page also.

Modified by bigi162

Helpful?

more options

Chosen Solution

Also no issues for me with the Kanał Sportowy live stream. see screenshot https://www.youtube.com/watch?v=gc9jXia93Xg

Do you have the same issue with Firefox in Troubleshoot Mode?

What security software are you running?

Are you running pro or home version of Windows? If pro, you should have sandbox enabled for testing. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

Try downloading a different version of Firefox and see if you have the same issue. Remember to install in a different directory than your current install. https://www.mozilla.org/en-US/firefox/channel/desktop/

You can also Refresh Firefox. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Helpful?

more options

In troubleshoot mode everything fork fine. After turning it off there is no issue anymore. Thanks for help.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.