This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Want to delete account but email no longer exists because it was hacked

  • 1 reply
  • 0 have this problem
  • 7 views
  • Last reply by TechHorse

more options

I am deleting or updating accounts linked to an email that was hacked. However, I cannot make changes to this Firefox account that I no longer use because the email that was hacked no longer exists. I wish to delete the account because of suspicious activity. Thank you for your assistance.

I am deleting or updating accounts linked to an email that was hacked. However, I cannot make changes to this Firefox account that I no longer use because the email that was hacked no longer exists. I wish to delete the account because of suspicious activity. Thank you for your assistance.

All Replies (1)

more options

drklug, can you still log in to your Mozilla account? If so, then the steps for account deletion are here: https://support.mozilla.org/en-US/kb/how-do-i-delete-my-firefox-account

If you can no longer sign in, then other options might be found here: https://support.mozilla.org/en-US/products/mozilla-account/passwords-recovery

Modified by TechHorse